Before attempting manual registration, always verify the guest is connected to the SSID! If they are not you will not be able to register the guest!
Embedded Files
- Swipe Down from the Status Bar to open the Notification Shade
2. Click on the Settings icon
2. Click on the Settings icon
Note: On some phones, the guest might need to swipe down a second time to reveal the settings icon
If the guest has trouble finding the settings here, they will be able to find it an app called Settings on their home screen or app drawer
3. Tap on WiFi
3. Tap on WiFi
4. Ensure the hotel's SSID says "Connected"
4. Ensure the hotel's SSID says "Connected"
Note: On some phones, the wording might be slightly different. Look out for these common messages:
"Connected, No Internet" - the device is connected, but not yet registered
"Saved" - The device has connected to this network before, but it is not currently in range
Finding the MAC & IP Address on Android Nougat / 7
Finding the MAC & IP Address on Android Nougat / 7
- From the Settings Menu tap on About
Note: The wording on this page may be slightly different on each phone. They will need to scroll down the bottom of the menu
2. Tap on Status
2. Tap on Status
The MAC Address and IP Address will be listed on this page
The MAC Address and IP Address will be listed on this page
Be sure to use the IPv4 Address, not the IPv6 Address. The IPv4 Address is the one that does not contain letters or colons
All Done!
All Done!
Don't forget to complete your intent!
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