Embedded Files
HN Call Handling
HN Call Handling
Troubleshooting the Login Page
Troubleshooting the Siegel Login Page
Refer to the HN Job Aid for any other call handling and procedure questions
How to Use Your HN Tools
How to Use Your HN Tools
Finding MAC/IP on...
Finding MAC/IP on...
Android - 10 (2019 and newer phones)
Android - Nougat (Older Android Phones)
Android TV (Google TV/ Sony / Phillips / Sharp / HiSense / Nvidia)
Chromebook
Nintendo Wii
Nintendo Wii U
Nintendo 3DS
MacOS (MacBook)
Vizio TV
Windows 7 (Laptops 2015 and older)
Xbox (One / Series S / Series X)
Xbox 360
Kindle Fire / Fire Tablet
Incompatible Devices
Incompatible Devices
The following devices are incompatible with hotel WiFi due to Access Point Isolation employed by the hotel, and will not function properly even if manually registered:
Chromecast devices (without a remote. The 2020 model which includes a remote can be treated as an Android TV device, and should work)
Wireless printers
Security Cameras & most other "smart" devices
Browser Help
Browser Help
Chrome Mobile
Safari Desktop
Safari Mobile
Firefox
Edge (Original)
Edge (Chromium)
Internet Explorer 11
Opera
Google Sites
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